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Low Income Energy Assistance Program: 

The Low Income Energy Assistance Program provides a one-time annual vendor payment to help eligible families pay their heating expense.


Applications will be taken through March 31, 2014 or until funds are exhausted. Only households with an elderly person age 60 or above or a disabled person receiving services through the Division of Aging and Adult Services (DAAS) are eligible to potentially receive benefits from December 1st through January 31st. A disabled person is defined as receiving Social Security or Veteran Administration disability benefits. Beginning February 1, 2014, other households can potentially receive benefits if funds are still available.


Other eligibility requirements:


  • The household is subject to the rising cost of heating, has a heat source and is billed separately for the heat expense.

  • Total household members’ income must be equal to or less than 130% of the current poverty level.

  • Total household members’ countable resources are $2,200 or less.

For more information, call 456-6620.

Work First Family Assistance:

Provides temporary monthly assistance to families with children.  All families are required to sign a Mutual Responsibility Agreement that details their plan to become non-dependent on public assistance.  Most families that include an adult are subject to a federal 60-month time limit and a state 24-month limit on receipt of this assistance. 

In order to be eligible for a WFFA check:

  • There must be a child age 18 or younger in the home,
  • The child (ren) must live with an adult relative who is within a certain degree of kinship or with a non-relative who has legal custody or legal guardianship,
  • The family must meet income and resources guidelines,
  • Unless exempt, adults in the household are subject to work requirements,
  • All family members need to provide or apply for Social Security number,
  • Must meet citizenship and residency requirements,
  • Must cooperate with Child Support requirements when applicable.

In lieu of a monthly WFFA check, families may receive Benefit Diversion.  Contact Jamie Towe @ ext. 2317 or Jill McCracken @ ext. 2368.

Program Integrity: 

Assures citizens who receive benefits to which they are entitled and in the correct amount.  Determines client misrepresentation and prevents payments to non-eligible families.  Recovers all overpayments made in Public Assistance Programs due to client error, client fraud, or worker error.  Contact Sharon Blazer, Program Integrity Investigator, 828-356-2407, This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

General Assistance:

This program was designed to meet the essential needs of household or stranded travelers who are in an emergency or crisis situation.  Other available resources are assessed and sought prior to the authorized use of this program, as the program is funded 100% by the county.  Funds may be used for assistance such as food, vehicle fuel, bus tickets, emergency shelter, prescriptions ($100 per year total limit), and burial funds for unclaimed bodies only (maximum of $650).  Other requests are considered with assistance depending upon the assessment of the EA worker and Supervisor.

For more information, or to inquire about assistance, contact Supervisor Susan Dune, 828-356-2342, This e-mail address is being protected from spambots. You need JavaScript enabled to view it .