Haywood County Emergency Services
Welcome to the website for Haywood County Emergency Services. Our goal is to provide a broad range of professional services to protect the lives and property of the citizens of Haywood County 24 hours a day, seven days a week. The offices for all Emergency Services are located at the Courthouse Annex behind the historic courthouse.
Following is a synopsis of our services:
Haywood County EMS operates six paramedic level ambulances and one paramedic supervisor in a pickup truck 24 hours per day and seven days per week. The ambulances are strategically located in the four municipalities (two in Waynesville, one in Clyde and one in Canton, one in Maggie Valley, and one in the Bethel area). The paramedics respond to all emergency medical calls and other emergencies, such as fires and accidents. Through a comprehensive move up and standby plan, the ambulances constantly re-locate to other areas of the County to achieve the quickest response times to medical emergencies. View Section >
The Haywood County Fire Marshal’s Office has two full-time and one part time employee. The staff operates daily to perform fire code inspections at businesses, schools, nursing homes, foster homes and other multi-occupancy and hazardous facilities. The Fire Marshal’s are also on-call 24 hours a day to respond to assist local Fire Departments with identifying the cause and origin of fires. The only exception is for those within the town of Waynesville and Canton, who provide their own services. You can also contact their office for questions about your fire district and to obtain a burning permit. View Section >
This department serves as the coordinating agency for all emergency services, and others pertaining to preparedness, planning, response and mitigation to the impact of disasters. The Local Emergency Planning Committee meets throughout the year to keep Emergency Operation Plans current. The department is the point of contact and liaison between municipal, county, state and federal government during disasters. View Section >
The 9-1-1 Addressing Department provides a comprehensive and uniform system of permanent road addresses for all residences and businesses throughout the county in order to facilitate provision of adequate public safety and emergency response services. View Section >
The 911 Communications Center is the central point of contact for all emergency services. Staffing ranges from two to six telecommunicators per 24 hour day. The office answers all public requests for assistance through 911. A highly technical cache of computers, phone and radio systems is electronically tied together with the staff to assure that citizens get the correct resource required in a timely fashion. Citizens also receive their 911 Address, which is recorded with the 911 CAD so that first responders can be dispatched to find them in an emergency. View Section >
Fire District Response Area Maps
By working together, we can be ready!
Together these four county departments work as an “Emergency Services Team” in order to provide responsive customer service to our citizens and patrons of Haywood County. In addition, two committees have been established by the Board of County Commissioners to assist with coordination: Local Emergency Planning Committee and Emergency Services Advisory Committee. These committees also integrate into other entities such as the Fire and Rescue Chiefs Council and Sheriff/Police Chiefs Association. In addition, since the terrorist attacks on Sept. 11, 2001 and our county’s two federally-declared disasters in September 2004, county Emergency Services has worked closely with the Haywood County Volunteer Center and local volunteers to increase opportunities for citizens to help in the event of a disaster. Through an organization called the Citizen Corps Council, we have worked to inform citizens about disaster preparedness and to involve them in Community Emergency Response Teams and other local programs. Disaster drills and exercises are conducted multiple times annually to test our preparedness to emergencies. Please contact any of the above departments if you have any further questions or inquiries.
Thanks, Greg Shuping (Emergency Management Director)