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INCOME MAINTENANCE CASEWORKER II Print
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SALARY:  $28,538.51    GRADE: 63

FAMILY FINANCIAL SUPPORT-INTAKE/CASE MANAGEMENT      POSITION: # 187-02-208

 

APPLY BY:  5:00 p.m. on August 31st, 2011

To: Kathi McClure, PHR

Haywood County Department of Social Services

486 East Marshall Street

Waynesville, NC  28786                          Will consider work against IMC-I  Salary: $26,132.66  Grade 61

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PRIMARY PURPOSE OF THE ORGANIZATIONAL UNIT: The primary purpose of the Family Financial Support Intake/Case Management Unit is to provide individuals with Medicaid and North Carolina Health Choice.  Medicaid is a health insurance program for those whose income is so low that they cannot afford health care costs.  Eligible individuals may receive medical services such as routine and preventative care, inpatient and outpatient hospital care and prescriptions.    

PRIMARY PURPOSE OF THE POSITION:  This position is an Income Maintenance Caseworker II (IMC-II) and will serve as a caseworker in the Family Financial Support Intake and Case Management Unit.  This worker will receive and process Medicaid applications received by mail and determine the applicant’s eligibility as well as re-determine eligibility for ongoing recipients, and take action on any changes occurring in the assigned caseload for one or more of the following programs:

MAF-Medical Assistance to Families with dependent children, MIC-Medical Assistance to Infants and Children, MPW-Medical Assistance to Pregnant Women, MAFD-Medicaid Family Planning Waiver, NCHC-North Carolina Health Choice

KNOWLEDGES, SKILLS and ABILITIES: 

 IMC-II-Considerable knowledge of the program/areas of assignment.  General knowledge of all agency and community programs and services which could affect the client/applicant.  Good mathematical reasoning and computational skills.  Ability to read, analyze and interpret rules, regulations and procedures.  Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures.  Ability to instruct and to evaluate the work of lower level employees.  Ability to perform caseworker functions within structured time frames. 

 

IMC-I -Good mathematical reasoning and computational skills.  Ability to communicate with clients, applicants and the public to obtain data and to explain and interpret rules, policies and procedures.  Ability to understand the needs and problems of clients/applicants.  Ability to learn the program area of assignment and all agency programs and services which could affect the client/applicant. 

 

MINIMUM TRAINING AND EXPERIENCE REQUIREMENTS:  

IMC-II- One year of experience as an Income Maintenance Caseworker; OR an equivalent combination of training and experience. 

 

IMC-I-Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; OR Graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; OR Graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; OR an equivalent combination of training and experience.

TRAINING/EXPERIENCE:  Experience with Windows and Excel preferred.

ADDITIONAL REQUIREMENTS:  Must have NC Driver’s license and access to a vehicle and have no more than three points showing on current DMV record.

COMPLETION OF APPLICATION: Applicants will be given credit only for information provided in response to the announcement.

Applicants should request a continuation sheet to record additional work experience on the application.  Resumes may be attached to the application but will not be accepted without the completed application.  Applicants should include at least ten (10) years of work experience on the completed application (if applicable.)  No additional information will be solicited or considered by this office; therefore persons who submit incomplete applications may not receive full credit for their education, training and experience.  Applicants will not automatically be given credit based on their position or title. 

The campus of Haywood County DSS is a tobacco free facility.  Employees may use tobacco only at the designated areas off the grounds of the building.

 

IMPORTANT NOTICE

A SEPARATE APPLICATION IS REQUIRED FOR EACH VACANT POSITION.

RESUMES ARE NOT ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

RESUMES SUBMITTED IN ADDITION TO A COMPLETED APPLICATION WILL NOT BE USED IN THE EVALUATION OF AN APPLICANT’S QUALIFICATION FOR THE POSITION.

NO UNSOLICITED REFERRALS FROM PRIVATE EMPLOYMENT AGENCIES WILL BE ACCEPTED.

DUE TO THE IMMIGRATION REFORM AND CONTROL ACT OF 1986, WE HIRE ONLY CITIZENS AND ALIENS LAWFULLY AUTHORIZED TO WORK IN THE UNITED STATES.

VETERANS PREFERENCE WILL BE GIVEN TO VETERANS WHO WERE HONORABLY DISCHARGED BEFORE MAY 7, 1975.  WIVES OF SERVICE-CONNECTED DISABLED VETERANS AND WIDOWS OF THESE VETERANS WILL ALSO BE GIVEN PREFERENCE.

THE VETERANS OR THEIR WIVES WILL BE REQUIRED TO PROVIDE VERIFICATION OF THEIR DISCHARGE (FORM DD-214).